The stuff people ask before they buy

Orders go out within 1 to 3 business days and arrive by USPS in 2 to 7 business days. Prefer to skip shipping? Pick "HQ pickup" at checkout and grab it from our Dallas office. We don't ship on weekends or holidays, so an order placed Friday night leaves Monday.

Yes. Choose pickup at checkout and we'll email you when it's ready at our Dallas HQ, usually the next business day.

Email 101passports@101media.com right away with your order number and the correct address. If it hasn't shipped we'll fix it for free. If it already went out and never arrives, a replacement is $10 to cover printing and postage.

It makes a great one. Add a gift note at checkout and we'll tuck it in the box. Pairs (two passports, 20% less) are the most-gifted size.

Bring the passport, order what the page says, and the business signs or stamps the page. Each page is one visit. If a stop needs a reservation, the page tells you how to book.

Every passport is built around one category, and every stop gives you something real: a free drink, a free class, a $1 cocktail or mocktail, or an experience for two. No minimum spend unless the page says so.

Each edition is good for about a year from its release date, not from the day you buy it. The valid-through date is on every product page and stamped inside the back cover. We lower the price as that date gets closer.

Passports are one per person. Date Night passports are the exception: every page is an offer for two, so one passport covers you and your date.

Coffee and sips stops: just walk in. Fitness studios and most Date Night spots: book the way the page says, and mention the passport when you check in.

Local businesses come and go, so every passport includes more stops than we price it for. If one closes you still come out well ahead, and we can't refund for individual closures. We update the product page as soon as we know.

It happens, usually a new employee who hasn't seen the passport yet. Ask for a manager, and if that doesn't work, email 101passports@101media.com with the stop and the date. We'll sort it out with the owner.

We can't replace lost or stolen passports, since the stamps are the proof of what's been used. Keep it in the glovebox or the gym bag.

Passports are final sale once they ship. If your order hasn't shipped yet, email us and we'll cancel it.

Join the newsletter. New editions and sold-out comebacks go there before anywhere else. Want the Margarita or Espresso Martini Passport back? Join the waitlist.

Yes. We design, print and market custom passports for chambers of commerce, destination marketing organizations and business districts. Email 101passports@101media.com with your city, audience and rough quantity.

We'd love to hear from you. Participation is free; you commit an offer, not a fee. Email 101passports@101media.com with your business name and city.